Helpdesk

Your project is "life" and is now used in production. But our commitment to your succes doesn't stop there. From now on you can count on our support department to assist you in maximizing the return of your investment.

Our Helpdeskteam

IN2SCOPE offers a high-quality, dedicated helpdesk service that extends beyond problem-solving to ensure and enhance the smooth running of your entire business. Some of the services we provide to our customers:

• Guaranteed response times

• Awnsers to all functional and technical questions

• Daily monitoring of data warehouse jobs

• Support escalation to the manufacturer of the software wether it is Microsoft or TARGIT or any other supplied software by IN2SCOPE

• Implementation or installation of the suggested solutions

• Take control of your desktop to collaborate in real time to provide a solution

Talk to us if we need to organize a fist line support level if you have no internal IT staff or don't want put this stressfull task on your own people.

Training

The succes of any solution implementation is partly defined by the knowledge of the end-users who use it. IN2SCOPE can advise on training opportunities to increase the user's knowledge and productivity. Training that may even increase the return of investment of your project. We can also offer customized training specifically developed to meet your unique requirements.

Remote Desktop Control

The IN2SCOPE Remote Control software provides fast, easy, and secure desktop sharing. Easy meaning it requires no software installation nor firewall configuration. Fast because it can take over the clients desktop in any size or configuration. Secure because the client has to grant access to his destop everytime a connection is made.

You will find the link to download or start the software in the right margin.