Continuity

At IN2SCOPE we understand that the continuity of your business is vital and doesn't stop with the initial project and set-up being complete. That's why we have a dedicated customer support department, staffed with consultants who know your business and the specifications of the implemented ERP and BI solutions.

Support

IN2SCOPE offers a high-quality, dedicated helpdesk service that extends beyond problem-solving to ensure and enhance the smooth running of your entire business. Some of the services we provide to our customers:

• Guaranteed response times
• Answers to all functional and technical questions
• Daily monitoring of data warehouse jobs
• Support escalation to the manufacturer of the software Implementation or installation of the suggested solutions
• Take control of your desktop to collaborate in real time to provide a solution

Training

The succes of any solution implementation is partly defined by the knowledge of the end-users who use it. IN2SCOPE can advise on training opportunities to increase the user's knowledge and productivity. Training that may even increase the return of investment of your project. We can also offer customized training specifically developed to meet your unique requirements