Flexible, integrated and user-friendly solution for Project Manufacturing & Technical Services

As an engineering, project manufacturing and/or technical service provider, your business model is often characterized by or requires many of the following:

• Customer orders are mainly handled as projects;
• Design, engineering, manufacturing, installing and/or servicing are important activities;
• You want to track projects at different levels (globally, per phase, per detailed activity, per resource) and compare quoted, estimated and actual figures;
• Customer demands are unique and may require engineering change control;
• Project requirements planningis as important for labor as for materials;
• Project status and revenue/cost statistics reporting are key to ensure on-time and in-budget deliveries;
• Revenue recognition rules may vary depending on project types (e.g. Fixed Price, Time & Material);
• (Post-installation) service and maintenance management are needed to preserve customer satisfaction;
• Service contract and service request handling, taking into account multi-layered service object information and service level constraints;
• Service engineer planning taking into account skill mapping;

Increase efficiency and productivity

With Microsoft Dynamics AX Project Manufacturing and Technical Service Providers will achieve  productivity and efficiency gains not only through seamless integration with the Microsoft platform (Sharepoint, Office, Outlook, Project), but also from industry best practices in the above areas.